Privacy Policy

1. Information We Collect

Automatically Collected Data:

• Browser Content: Webpage text, selected content, and page URLs to provide contextual AI assistance
• Usage Data: Extension interactions, feature usage patterns, and performance metrics
• Technical Data: Browser version, extension version, error logs, and system performance data
• AI Queries: Your questions, commands, and requests submitted to our AI assistant

Voluntarily Provided Data:

• Account Information: Email address, username, and preferences (if you create an account)
• Feedback: Bug reports, feature requests, and user feedback
• Support Communications: Messages sent through our support channels

2. How We Use Your Information

We use your information to:

• Provide AI Assistance: Process your queries and generate relevant AI responses
• Improve Services: Analyze usage patterns to enhance features and performance
• Personalization: Customize AI responses based on your interaction history
• Technical Support: Diagnose issues and provide customer support
• Security: Detect and prevent abuse, fraud, or security vulnerabilities
• Communications: Send important updates about the extension

3. AI Processing and Third-Party Services

AssistAI Pro utilizes third-party AI services to provide intelligent assistance. This means:

• Your queries and webpage content may be processed by external AI providers
• These providers have their own privacy policies and data handling practices
• We select providers with strong privacy commitments and data protection measures
• Data transmitted to AI services is encrypted and processed securely
• We do not store AI conversation history longer than necessary for service improvement

4. Data Storage and Security

We implement comprehensive security measures to protect your data:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your data
• Data Minimization: We collect and retain only data necessary for service functionality
• Secure Infrastructure: Our systems are hosted on secure, compliant cloud platforms
• Regular Audits: We conduct regular security assessments and updates

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in these circumstances:

• AI Service Providers: Necessary data sharing with AI APIs for processing your requests
• Service Providers: Trusted partners who help operate our service (hosting, analytics, support)
• Legal Requirements: When required by law, legal process, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

6. Data Retention

We retain your data for different periods based on type and purpose:

• AI Queries: Temporarily stored for processing, typically deleted within 30 days
• Usage Analytics: Aggregated and anonymized data retained for service improvement
• Account Data: Retained while your account is active, deleted upon account closure
• Legal Data: Retained as required by law or for legitimate business purposes

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Restriction: Request limitation of data processing
• Objection: Object to certain data processing activities
• Opt-out: Disable specific features or data collection

8. Children's Privacy

AssistAI Pro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards such as standard contractual clauses and Privacy Shield frameworks where applicable.

10. Browser Permissions

AssistAI Pro requests specific Chrome permissions to function:

• Active Tab: To read content from your current webpage
• Storage: To save your preferences and settings locally
• Host Permissions: To provide assistance on specific websites

You can revoke these permissions at any time through Chrome's extension settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through the extension interface or email notifications. The "Last Updated" date indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have privacy concerns, please contact us:

• Email: ai-assist@techtraverse.com

Last updated: August 2025